Terms

Postage

All packages are posted with Australia Post

 

All orders are processed in Australian dollars. Estimated currency conversions are to be used as a guide only and their accuracy is not guaranteed.

 

Within Australia

Air Mail (no tracking or insurance)  $4
Registered Mail  (insurance up to $100 included)  $10
Express post with tracking (overnight)  (no insurance included)  $10

 

Registered post includes insurance up to $100 value.  Extra insurance can be taken on registered as well as optional insurance on express post at the rate of  $1.50 for every $100 insured.

 

Prices quoted above are for packages up to 162mm x 229mm x 20mm thick and up to 500g weight.  For larger parcels parcels please contact us for postage and insurance quotes.

 

Overseas

 
   
Air mail with tracking (can include several items for the one postage charge) $22.00

 

 

We take great care when wrapping and packaging items however we cannot take responsibility for goods once they leave our premises.  We highly recommend postage which includes tracking and/or insurance.

 


 

Payment

We accept direct deposit (within Australia) and pay pal.   Paying with Pay Pal is easy, safe and facilitates prompt postage.

 

            

 


 

Returns

All our opals are sourced directly from the mines and we guarantee all our items to be exactly as described, genuine, natural and untreated.  We are confident that you will be happy with your purchase  but would like to hear from you if for some reason you are not completely satisfied.  Please contact us within 7 days of receiving the item.